I bought a "leather" sofa 3 years ago. I was assured that it would last for a long time.
But soon the "leather" started to peel. when I came back to the store - the Manager told me that the sofa is not leather. After I registered a complain with the customer service they told me that they can't help me. I didn't get extended warranty.
But why should I get extended warranty when I was assured at the time of the sale that the sofa was real leather?
Please let me know what should I do to resolve this issue.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor fabric and bad management. Please immediately contact the author of this review to discuss damaged or defective of badcock home furniture leather sofa and associated monetary loss in the amount of $320. Badcock Home Furniture needs to issue a full refund according to poster's claims.
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