Most helpful reviews first
I brought a bunk bed from badcock located in Miami Gardens ,fl. When the bed was delivered, there were 3 guys that arrived to assemble the bed. Later that night, my grandson ask me to check the stairs on the bed. The stairs to the top bunk bed were shaky. I took a...Read more
Company wrote 0 private and 1 public responses to the review from Dec 12.
- Choices of furniture
- Store apperance
I didn't like
- Customer service
- Being lied to twice
- Horrible customer service
Purchased a sofa and recliner and was looking for leather. Found a comfortable set, the sofa and chair both reclined and the sofa had a motor with vibrating feature. I was told it was “bonded” leather but was not told it would not hold up with normal daily use. I did...Read more
Company wrote 0 private and 2 public responses to the review from Sep 13.
Furniture is peeling. Still making payments on it. Happened this year.Read more
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Aug 07.
Lake City, South Carolina
Delivery of furniture was incomplete, installers PROMISED they would schedule a return to complete the installation of bedroom furniture, two weeks went by, no word. I sent a letter with photos showing the incomplete install to the store's manager, and even though he...Read more
Company wrote 0 private and 1 public responses to the review from Dec 11.
This set was purchased from Badcock Home Furniture a couple of years ago and it was never sat on until about three weeks ago. You be the judge.... needless to say I had to get it out of my house!Read more
Company wrote 1 public responses to the review from Aug 18.
Not only have we had to wait two weeks for our furniture purchase to come in from being backordered but, we were told that our window of delivery was 2:30 to 5:30. Hmmm, it's now 9:35 pm and can't get a hold of anyone. Gee, let's see now we have to go to a hotel for...Read more
Company wrote 0 private and 1 public responses to the review from Dec 08.
the first bed frame I got was damaged so I had to ask for another. The second one I got was not the right color but I kept it. The first night my fiancé and I slept on it it broke and my fiancé had to fix it the best way he could. Well just last night we were doing...Read more
Company wrote 0 private and 1 public responses to the review from Dec 09.
Purchased The Hamilton Reclining Sofa set. 2 and 1/2 yrs ago. Center seat is falling apart. The inside of the left seat the thread is gone and the cushion is now lending. This sofa set has a lifetime warranty on sagging. This seat is sagging in my opinion. They will...Read more
Company wrote 0 private and 1 public responses to the review from Aug 17.
I'm very disgruntled, about the delivery team damages my wall in my bedroom. And the claims department will not call back. On how this resolution will be resolved. My next call is to schedule a pick up.And file a lawsuit. I never signed any agreements saying I'm...Read more
Company wrote 0 private and 1 public responses to the review from Oct 09.
I had a delivery window today of 10 to 1. I waited until 2 thinking they may be late before I started calling. I was given five different stories then after an hour on the phone I was promised my furniture would be here. I waited an additional 4 hours now the manager...Read more
Company wrote 1 public responses to the review from Nov 29.
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