Badcock Home Furniture

I have a tempted on three separate occasions now as the end of my contract against expire, only two payments left after paying 2 years, and I seem to have gotten the wrong number. I called around memorial weekend about sending me a technician of someone to help repair my recliner which is an elevated clown because I am handicapped veteran and have trouble getting in and out of my sitting position or lying position.

As the first attempt I was told that someone will be calling me back after the holiday weekend memorial Day someone would give me a call that Tuesday after memorial Day. I'm still waiting on that person to call. I again, try to arrange the same solution to the same problem and was told that a technician by the name of Jeff would be calling me back but they work order. It has been 2 weeks now I'm not heard from Jeff or anyone else.

In the many time I've fallen out of my chair and had to be hospitalized again because I stumbled didn't hold but I stumbled enough to cross problems with surgery that I had previously that required a chair. I called regional office in South Florida Palm Beach gardens and they in the kids that I had the wrong number that she called mulberry Georgia which I tried to call today I sit on the phone 30 minutes waiting on someone to pick up which is, I think, a long enough time for someone to at least answer. I begin to wonder if anyone even works in this part of the company anymore. My family has been dealing with badcocks since I was born I know tha for a fact.

I dealt with it and my daughter and granddaughter who are now adults have dealt with badcock in the past. I'm the oldest of 20 children I have 103 nieces and nephews with your old adults 43 this is a nephews which all but for adults. I'm beginning to tell them about my adventure with badcock. Because they don't make the same mistake.

I have a relatively worship professional business regulation department of the State of Florida who asked that I lodge a complaint through their office. I am a veteran I believe in using the chain of command. I agree this is what I propose that's someone called me as soon as possible or we can just forget about the last two payments that I owe you and I'll use that money to help fix my chair and help pay my last hospital bill at the doctor's office and the emergency room. please get in touch with me as soon as possible my name is Johnny White I live in Tallahassee Florida my account number is 7656-50**-**14-3557.

My phone number is 850-778-****. I am 73 years old birthday is 8:21-1950.

Complaint Details Dear Sir/Madam, I am writing to formally express my dissatisfaction with the handling of my account and to request a resolution regarding recent issues I have encountered. I do not accept the outcome that sent back to me regarding my account details.

I request for this to be sent to the management team. You can not mislead people like you have done to me and think it can be swept under the rug like you did to me. I will continue to fight this. I have connections to our local news and paper.

When I initially set up my payment plan, I was advised by one of your representatives that my minimum monthly payment would be $40.00. Based on this information, I adhered to this amount, believing it was sufficient to keep my account in good standing. However, I have recently discovered that my account has been subject to late fees and interest charges due to this payment arrangement. Had I been made aware that a higher payment was necessary to avoid late fees, I would have adjusted my payment accordingly.

The misinformation I received has led to unnecessary financial consequences, including negative impacts on my credit report. In light of these circumstances, I am requesting the following actions be taken: Waiver of any late fees and interest charges applied to my account. Removal of any negative entries from my credit report that resulted from these issues. I trust you will review my account history and recognize the validity of my concerns.

I have always intended to meet my financial obligations, and this situation arose solely from the incorrect information provided by your representative. I was completely misled and scammed by this sales person.

Thank you for your attention to this matter. Sincerely, Erin Mitchell

I have called your customer service phone five times to get resolution, and I've contacted the store where the furniture was purchased from, and still no resolution as to where check 1106 in the amount of $1,000.00 is. When was it mailed out on 5/28/24?

I'm pretty sure someone is holding on to it because the furniture will be paid off next month, so you can claim you never received it so you can charge all the late fees and interest to make money. It is funny how you have received all the checks from the past 5-6 months sent out around the same time at the end of each month, to the same address but it is now June 13, 2024, and this one has still not been posted. This is not my first time at the rodeo, I know how to play your game! I've researched your business on the BBB website and you have demonstrated time and time again, bad business ethics!

Can someone please research where this check went? Thank you!