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Dont Buy From Badcock Furniture They Are Crooks And Criminals!

Don't ever buy furniture from badcock! What they sell you is not furniture! They sell you ***! They are to *** high with their prices and their *** payments too! They make you have a high amount of money down and why in the world would you have credit and have to pay...
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104 comments
#2155910

The Baldwin Ga store is horrible. Lack of customer service, Management, and they will not stand up to their comment on delivery and set up.

It has taken me months to get my bill corrected and never ever again will I shop here.

A valuable customer loss for them. DO NOT go to the Baldwin or Cleveland store.

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ID
#158135 Review #158135 is a subjective opinion of poster.
Location
Tampa, Florida

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Verified Reviewer
New Reviewer

How can I set up a payment arrangement

To whom this may concern, Last 2 or3 months I've called and set up a payment to come out of my bank but you have failed to do so. I just haven't had time to call you again because of having to drive an hour and 45 minutes from my home to my Mother in laws because she gas dementia every other day as well as take care of my 3 year old grandson and also work..But now I receive a letter from a bill collector. It's not I haven't tried to make my payments it's you have failed to take them out. I only get paid twice a month and have to have them to come out on a certain date. Please help me restore my account and on the 1st of every month take out the payment due. As I'm on a fixed income I can't pay out back payments but I would appreciate if you take the normal payments out so I can keep good credit. Thank you Cecelia Sticken 407-751-**** Account # 811128****
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ID
#4018625 Review #4018625 is a subjective opinion of poster.

Account in wrong name

i opened an account months ago and the lady put in my name wrong and i need my payments turned over to credit bureau
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ID
#3836156 Review #3836156 is a subjective opinion of poster.
Location
Columbiana, Alabama

Customer service issues

When I purchased my living room set I got the insurance. Was told if there was a issue someone would come to my house was lied to. After several calls the local store came and picked up my furniture. The never called me with a update. So after I called back the tell me they don't even have a technician to work on the furniture. So why and the *** did they even come get it. It has been 2 weeks with no communication all I know is a technician is supposed To be there on the 10th. I will never buy another thing from your company your costumer service is the worst I have ever seen

User's recommendation: Don't buy here.

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ID
#3834864 Review #3834864 is a subjective opinion of poster.
Location
Jasper, Tennessee

Damaged Wheels put on improperly on a brand new Troy-Bilt riding lawn mower

I purchased a new Troy-Bilt riding lawn mower 42 inch cut all wheels are put on improperly it is damaged it is dangerous to drive the manager Becky refuses to pick it up I will not drive this it almost tipped over on me I have injured my back and my right ankle because of this lawn mower this is not a warranty issue this is a damaged brand new lawn mower that was delivered to my house I want it picked up and given credited back to my account ASAP.

User's recommendation: I'M NOT SAYING DON'T SHOP THERE BUT DON'T SHOP AT THE ONE IN CLEVELAND GEORGIA THEY SUCK BECKY'S A LIAR!!! I TOLD HER TO COME AND GET THIS DAMN TROY-BILT THAT IS DANGEROUS TO DRIVE AND SHE SAID IT WAS A WARRANTY IF YOU WITH IT *** IS NOT A WARRANTY ISSUE.

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ID
#3784642 Review #3784642 is a subjective opinion of poster.
Location
Toccoa, Georgia

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New Reviewer

POS FURNITURE

NEVER EVER BUY FURNITURE FROM BADCOCK, hence the word "bad". Jan 2022, bought a couch and 2 matching recliners. POS! Already had to have one recliner picked up and "serviced". Had a dip in seat after 2 mths, and so they just stuffed it with padding, now it's like...
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ID
#3671631 Review #3671631 is a subjective opinion of poster.
Location
Goldsboro, North Carolina
Pros
  • There isnt any
Cons
  • Poorly made furniture
Loss
$3
Preferred solution
Full refund

BAD WASHER

Badcock Home Furniture - BAD WASHER
I received my washer around April 14th. It was use twice. We haven't been able to use it need more. Call Badcock they say call warranty service. They did nothing . Call Hand quarters they did nothing . Call finance company they did nothings. No one cares . Badcoock in Sandersville got they pay . Head guarters got they pay .the finance company getting they pay every month for a washer that l can not use. BAD BUSINESS SANDERSVILLE BADCOCK AND HEAD QUARTERS OF BADCOCK AND THE FINANCE COMPANY!
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ID
#3632814 Review #3632814 is a subjective opinion of poster.
Location
Sandersville, Georgia

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New Reviewer

I think they over charge me

one bed room suite the cheapest one yall had that was not in the store that i had to wait two are three months before i got it which was no were near 2,000 but now when i looking at it it is almost 3,000 i think something man be wrong with that picture

User's recommendation: i don’t right now.

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ID
#3603373 Review #3603373 is a subjective opinion of poster.
Location
Gastonia, North Carolina

Contradictory on there down payments.

I called inquiring about there credit policy since I started a new job, and would not get paid until the first of June, they told me they didn't have a down payment policy but just a few seconds latter they said they a person had to pay either $50 or $70 down. I'll wait until pay down and just something off Facebook market place or some place where it's not a hassle. Felenfsc

User's recommendation: I would be cautious.

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ID
#3594123 Review #3594123 is a subjective opinion of poster.
Location
Peoria, Illinois
Preferred solution
Nothing

Unsatisfactory

It wasnt an issue with badcock they solved the problem it was the extended warranty they offer with another company, that extended warranty didnt want to fix problem but badcock stepped in an fixing it.

User's recommendation: Don’t get extended warranty.

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ID
#3572397 Review #3572397 is a subjective opinion of poster.
Location
Garrett, Indiana

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New Reviewer

Horrible Communication/Customer Service/and STILL NO FURNITURE

In March we purchased furniture AND expected in May, but no furniture until (Maybe) June. Another sad account I have to pay for furniture I have not received. Make sure they add all the items that you paid for and promotions you will get on your order because THEY WILL FORGET AND CALL YOU A LIAR (Thanks Tiffany/Newly Store Manager) when you don't get it and you question WHY YOU HAVEN'T RECEIVED ANY FURNITURE. THANKS, BADCOCK HOME FURNITURE IN PALM COAST. I Cancelled the order, and Tiffany was relieved that I did.
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ID
#3561687 Review #3561687 is a subjective opinion of poster.
Location
Palm Coast, Florida
Cons
  • Customer service
Loss
$475
Preferred solution
Understanding and not a Rude Manager who doesn't understand why I should pay for furniture I have not received. A person who is not going to call me a Liar. I

Bad service

Badcock Home Furniture - Bad service
Badcock Home Furniture - Bad service
I have extended warranty an they talking bout I should have notice in Seven days how the heck do I see something in seven days when I paid a lot for this furniture I want my furniture fixed or all the money I paid for this furniture an yall can come get it an I will buy somewhere else

User's recommendation: Do not get extended warranty from badcock.

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ID
#3548583 Review #3548583 is a subjective opinion of poster.
Location
Garrett, Indiana

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Verified Reviewer
New Reviewer

They closed my account fir no reason

I'm calling back up furniture because they closed out my account and said that I had not used it in six months and I had a $5000 credit limit
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ID
#3511755 Review #3511755 is a subjective opinion of poster.
Location
Jonesboro, Georgia
Loss
$5000
Preferred solution
Let the company propose a solution

Serta mattress

I have tried to get results on warranty for my Serta Mattress,I purchased this Mattress at Wildwood ,fl store which Kelly was Manager he is no longer there, I paid for a mattress no cheap bucks,My first Serta Mattress I bought was when I worked at Badcock in Stuart Fla...
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ID
#3473445 Review #3473445 is a subjective opinion of poster.
Location
Leesburg, Florida
Pros
  • Store manager
  • Kelly
Cons
  • Horrible customer service
  • Defective products
  • Will not provide any customer service

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Verified Reviewer
New Reviewer

Issues with item / customer service at store.

I purchased a kitchen table and chairs from the Fort Oglethorpe location , upon arrival the delivery guys got it all out of the truck already put together ( I paid for assembly and delivery) and I was told they gave me the display, which the manager also confirmed. I...
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ID
#3415814 Review #3415814 is a subjective opinion of poster.
Location
Fort Oglethorpe, Georgia
Cons
  • Being taken advantage of
  • Selling store displays for full price
  • Poorly made furniture
Preferred solution
Price deduction for the price of a used display table and chairs OR replacement of the chair! I only asked for a chair replacement originally.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issues with item / customer service at store.

I purchased a kitchen table and chairs from the Fort Oglethorpe location , upon arrival the delivery guys got it all out of the truck already put together ( I paid for assembly and delivery) and I was told they gave me the display, which the manager also confirmed. I...
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ID
#3415810 Review #3415810 is a subjective opinion of poster.
Location
Rossville, Georgia

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