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Updated by user Sep 04, 2021

I feel I have been taken advantage of on my payoff of my Badcock account. Why was I charged the full amount as if I had made monthly payments until the end of the contract?

Original review posted by user Sep 04, 2021

I went back to Badcocks and talked to one of the sales people, Diane. She told me that they charge interest on a monthly basis so I would not get any discount on the payoff of my account.

This did not seem right to me but what could I do? I had read on the back of the payment sheet and I did not find what she was saying to be correct. Just another old person {87 years old} taken advantage of. If they charged interest on a monthly basis, why was the payoff the same as if I had continued until the end of the contract?

I had paid off other accounts and did not have to pay the amount as if I had continued to the end of the contract.

Thank you very much for your assistance. Sincerely, Laura Mae Crenshaw

User's recommendation: Beware of doing business with Badcock.

Preferred solution: A discount on my payoff of my bill. I do not feel as though I should have been charged the same amount as if I had continued to make payments to the end of the contract. .

Location: 981 US Highway 90 West, Defuniak Springs, FL 32433

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W.S.BadcockCares

Hi, Laura. Thank you for sharing your concerns with us.

Our Credit Team would be happy to take a look at your account to ensure all payments and charges are reflected accurately.

When you have a moment, please give us a call at 1-877-706-8959. We look forward to hearing from you soon.

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