Badcock Home Furniture - Not A trustworthy company/

13 of 127 Badcock Home Furniture reviews

I ordered a console (NEW BERN, NC) which was delivered on 8/17 with a broken door, I called the store and the new manager Camren stated that it would take 3 weeks to get a new door to me.I wrote on the paper that the delivery guys had left that I was not accepting the console in this condition.

They asked if they could leave it because it was so hot and the console was heavy. I went into the store on 9/12 to inquire about the door and Camren stated that it would be 6 wks before the door would be in. I asked him to schedule a pick up for the console or to tell me why noone contacted me.

He stated that he would not take the console back nor give me a new one..WORST CUSTOMER SERVICE EVER--PISSED BEYOND MEASURE AT THE SERVICE I HAVE RECEIVED FROM THIS COMPANY.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Warranty
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Customer service
More

  • What I liked
    • Absolutely nothing
  • What I disliked
    • Consumer service was very mediocre

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$426
Product or service
Cracked Glass Console
Review category
Furniture and Decor
review #917300 by

Author wants to be contacted by the company. Learn more

Had an experience with Badcock Home Furniture? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
13 of 127 Badcock Home Furniture reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Badcock Home Furniture. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Badcock Home Furniture.
Filing a new complaint about
×