Badcock Home Furniture - Did not honor the 10 year warranty on a Serta Mattress.
In 2009, I bought a Serta mattress and box springs from Badcock furniture
in Fort Walton Beach, Fl. I moved to Alabama in January 2010. The mattress began falling in on each side, I would turn it around, a week later that side would cave in. I contacted the Sylacauga, Al store, they referred me to the Fort Walton, Fl store, they sent me back to Sylacauga store. They sent someone out, the mattress had a small spot on it, they said that voided the warranty. I am still turning the mattress around. but the cave in's are still there and they aren't any better. I paid a lot of money (to me) for this set and I am not pleased at all. Since I have tried working with the store about it with no help, what can you do?
36 Springvalley Road
Sylacauga, Alabama 35150