Contact Badcock Home Furniture Customer Service
How to Reach a Person at Badcock Home Furniture
Toll-Free Number:
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1-800-223-2625
Customer Service:
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1-540-931-0735Waynesboro, Virginia
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1-877-706-8959
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1-863-533-1611
Badcock Home Furniture Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Badcock Home Furniture Phone Number | 1 (800) 223-2625 |
| Average Hold Time | 00:01:12 |
| Average Calls duration | 4 minutes |
| Most Popular Badcock Home Furniture Email Address | customer.service@badcock.com |
| Badcock Home Furniture Live Agent Availability | 5% of callers successfully reach a real person |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Badcock Home Furniture Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Badcock Home Furniture | Phone number, address or zip code or first and last name |
Contact Information
Badcock Home Furniture Website:
Badcock Home Furniture Help Center:
Corporate Office Address:
Other Info (opening hours):
HOURS:
Monday - Saturday: 9:00 AM - 7:00 PM
Sunday: 11:00 AM - 7:00 PM
Other Location:
200 NW Phosphate Blvd.,
Mulberry, Florida 33860
Mailing Address:
P.O. Box 497
Mulberry, Fl 33860
Fax:
Summary of Badcock Home Furniture Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Badcock Home Furniture?
Payments and Charges Question:
- “Payment information”
- “I need to make payment”
- “Payment”
Request for Information Question:
- “Need to talk to customer service”
- “I need to talk to somebody, please about my account and somebody call me a representative”
- “I wanna know about my payments”
Product/ Service Question:
- “Lawnmower is broke”
- “Wondering if I can buy a replacement recliner to my sectional”
- “I'm trying to reach the warranty department for ***”
Account Question:
- “Pay on my account”
- “Account”
- “They forgot something”
Shipping and Delivery Question:
- “Did not get furniture delivery”
- “Can't get the right number for Okeechobee Florida store its says that the number is not in service”
- “Wave delivery fee”
Staff Question:
- “I need to call customer service about my account. I need to talk to somebody.”
- “Customer service problems.”
- “Customer service issues”
Return/ Replace Question:
- “My washer has quit washing spinimg.and I nerd it repaired or replaced it has a 10year limited warranty and I bought a 3 year warranty and ive had it less than a year I bought it new”
- “Exchange”
- “Replacement freezer”
Employment Question:
- “Payoff”
- “W-2”
- “Payoff amount”
Refund Question:
- “Refund 50 percent of purchase of 3 water filters”
- “Refund not received”
- “My refund”
Cards Question:
- “To see if I got the credit card”
- “Too have my money taken off my card every month”
- “Credit card change”
Website/ Application Question:
- “Credit application”
- “Application”
Activation/ Cancellation Question:
- “To cancel my insurance”
- “Cancelation of order”
- “Canceling payments for a tv”
Other Question:
- “Claim”
- “Repairing”
- “Talk”
Compare Badcock Home Furniture Customer Service To
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