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2.1 Based on 54 reviews
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    • Staff 3
    • Service 3
    • Staff knowledgeable and friendly 2
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    • Bad management 6
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These are photos of set peeling I still owe 1000 on by time I've pd them off they'll be no good I've less than yr ,the store had replaced one recliner back in March I didn't want same since was peeling but was told I'd have to take same one which makes so sense since was defected but Brian store mgr told me Ashley was good brand they stand behind products wouldn't have trouble with this one.,

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i purchased a sofa with chaise attached. The sofa is peeling. i purchased a warranty with the sofa. It was just my luck that the warranty does not cover peeling sofas. And, no one can help me. i am still paying for a sofa that needs to be set on the side of the road, mark trash. the sofa peels some everyday. The set is not two years old yet. i paid over a thousand dollars for a sofa that last for about 16 months. there is nothing else... Read more

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I wished I would have read these reviews prior to our purchase, wouldn't have wasted my time! Too bad the help is so poorly trained, they do not know professionism or courtesy. We did notice the 4 times we were in the store that there was no other suckers but us in there. I called to doublecheck delivery date, the people acted like it was too much trouble. Asked me if we opened an account, I thought because we made a purchase, they put us in... Read more

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Badcock Home Furniture - Not A  trustworthy company/
1 of 4

I ordered a console (NEW BERN, NC) which was delivered on 8/17 with a broken door, I called the store and the new manager Camren stated that it would take 3 weeks to get a new door to me. I wrote on the paper that the delivery guys had left that I was not accepting the console in this condition. They asked if they could leave it because it was so hot and the console was heavy. I went into the store on 9/12 to inquire about the door and Camren... Read more

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Its been three week and i havent recieve my chairs to my dinett set.

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Thru the years we had purchased many things, 2 bedroom sets, 1 bunkbed,1 tv, 1 dryer with good quality. We also buy asectional bond leather that is peeling of like the snakes, went to the store and they told me that I have to run my a/c at 70/73 and they can't do anything for me.I paid more than $1000.00 and I asked the worker if the store can get someone to at least repair the sofa but he said theres nothing tgey can do.I can't bring guest to... Read more

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I've had a dryer needing repair for a month now and problem still has yet to be resolved. Not ever buying from them again. They don't take responsibility for the products they offer or extended warranty they offer.

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I had a great experience at the Cutler Bay location, a gentleman by the name of Miguel took care of my daughter & I. We were only there to look and we happen to purchase a bedroom set and he was great, he took care of all our needs and answered all out questions and concerns. Every one there was helpful and friendly. The delivery was also perfect. I would say if you ever need to purchase any furniture, Badcock is the place to go. I would highly... Read more

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Has to be the most horrible place to buy furniture, with the staff oxford,alabama has it will be outta business soon!

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They right no credit refused they gave a $300 credit line what can buy at badcock for 300 dollar the water will cost you more then that i wanted a 699 dollar compter i had pay 489 dollar just get it i am a disabled who is on a fix income so i could not get it the grill was 149 dollar they 89 down on it.

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