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2.2 Based on 50 reviews
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  • Customers like
    • Staff 3
    • Service 2
    • Staff knowledgeable and friendly 2
  • Customers don't like
    • Bad management 5
    • Not willing to fix problem 2
    • Poor fabric 2

Thru the years we had purchased many things, 2 bedroom sets, 1 bunkbed,1 tv, 1 dryer with good quality. We also buy asectional bond leather that is peeling of like the snakes, went to the store and they told me that I have to run my a/c at 70/73 and they can't do anything for me.I paid more than $1000.00 and I asked the worker if the store can get someone to at least repair the sofa but he said theres nothing tgey can do.I can't bring guest to... Read more

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I've had a dryer needing repair for a month now and problem still has yet to be resolved. Not ever buying from them again. They don't take responsibility for the products they offer or extended warranty they offer.

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I had a great experience at the Cutler Bay location, a gentleman by the name of Miguel took care of my daughter & I. We were only there to look and we happen to purchase a bedroom set and he was great, he took care of all our needs and answered all out questions and concerns. Every one there was helpful and friendly. The delivery was also perfect. I would say if you ever need to purchase any furniture, Badcock is the place to go. I would highly... Read more

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Has to be the most horrible place to buy furniture, with the staff oxford,alabama has it will be outta business soon!

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They right no credit refused they gave a $300 credit line what can buy at badcock for 300 dollar the water will cost you more then that i wanted a 699 dollar compter i had pay 489 dollar just get it i am a disabled who is on a fix income so i could not get it the grill was 149 dollar they 89 down on it.

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Badcocks could care less that I've been a customer since 2008 never ever missing a payment never ever being late on a payment even paid my accounts off early , I haven't bought anything since 2012 just really didn't need anything until now went in to get a new bed , I had previously purchased king Bed and Mattress, washer and dryer , dining room furniture and 2 recliners and mic other stuff always paid on time and never late well today I... Read more

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It's very sad that a company treats loyal customers like this one has. We have furnished 3 houses over the last 11 years from Babcock. Never had a issue and we have delt with 3 different locations. Well we ordered furniture and had to deal with a different store. The experience was horrible after a month we still had not got all of our items. But of course got a bill. The manager told us on se real occasions they would. Be there at a... Read more

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We are so disappointed in the lack of caring Badcock has shown to us as the consumers. We purchased 2 living room sets in one shopping day in October 2013 and have a problem with one of the 2 sets... the "Leather" is flaking on our sectional and we took photos as well as visited the store where we made the purchase. The store person and the phone person from the main office all agreed this was a manufacturing defect, the store person said this... Read more

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I bought a canon printer from Badcock in Lake Park Florida. To my disgust i cant get the ink no where else but Badcock. To make matters worst the stire in Lake park never have any in stock. I have to go all the way to cherry road. Consumers dont buy printer from store like this even if they giving it away dirt cheap. Go to best buys or stores like such. RIP OFF.

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I ordered from Badcock in Statesboro, Ga on Memorial Day. I was told by the customer service rep all items requested can be ordered. Let's just say we are on week three finally all pieces came in yesterday. All pieces was supposed to be delivered between 3:30-4pm eastern. I had to pick my child up at 4:30 and I've been waiting on them all day. The delivery was a no show and I ended up at the store at 5pm. I tell the clerks on duty my delimma and... Read more

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